Samsung Android system has battery and permission management settings that can cause sound delay/problems on Hiitmi when you switch your screen off. In order for Hiitmi to work in background properly or when the screen is off, the following settings are necessary on Samsung devices running Android 14. Earlier Android versions may have similar options and the settings menus may differ (Search for: App info, battery settings, notification settings). You can read more here: https://dontkillmyapp.com/samsung
01 Battery optimization (necessary)
- Go to System Settings
- Apps
- Search Hiitmi and click on it
- Make sure that Remove Permission if app is unused is deactivated
- Click on Battery
- Choose the Unrestricted option
02 Auto optimization/Optimize settings (additionally)
- Go to System Settings
- Battery and device care (or on some phones device care)
- Menu (⁝)
- Automation (or on some phones advanced)
- Make sure that Auto optimize daily switch is deactivated (or on some phones auto optimizations and optimize settings)
03 Adaptive battery (additionally)
- Go to System Settings
- More Battery settings (or on some phones device care)
- Make sure that Adaptive Battery is deactivated
If you still have issues you can read more here: https://dontkillmyapp.com/samsung or write us an email info@hiitmi.com.